Locked out in Calgary? Call a locksmith, not a call centre.

You reach a person, not a queue. We ask where you are in Calgary, what is locked, and whether you have any key at all, then we give you a firm quote and dispatch a locksmith. Arrival time depends on traffic and where you are in the city, and we will tell you what to expect rather than promise a number we cannot hold.

Usually not. Most residential and commercial locks can be opened without damage, and most car doors can be opened without touching the paint or the glass. Drilling is a last resort for a small number of high security or seized locks, and if it is genuinely the only route we explain why before we start.

Yes, and you should expect that from any locksmith. Before we open anything we ask for identification and something that links you to the address or the vehicle, such as a licence, a lease, a registration or a piece of addressed mail. A locksmith who does not ask is a locksmith who will open your door for someone else too.

In most cases yes, and the lock often survives it. Do not try to dig the piece out with pliers or glue, because that can push the fragment deeper or damage the pins. Leave it as it is, call us, and we will extract the broken piece and cut you a fresh key on site where the lock allows it.

Many smart locks have a mechanical key override or an external terminal that will take a jump from a battery pack, and we carry both. If the unit has failed rather than run flat, we can open the door and either reset the lock or fit a replacement. Bring the app details if you have them, since some models need re-pairing afterwards.

Because an honest locksmith price depends on the lock in front of us: a standard deadbolt, a high security cylinder, a car with a transponder key and an office master key system are four different jobs. Instead of a price list nobody could hold us to, we give you a firm quote for your specific job before any work begins.

It is firm. You hear the number before anything is touched, and nothing is added to it afterwards. If what we find on site is genuinely a different job than what was described on the phone, we tell you the new number before we start and you are free to say no and owe nothing.

Anything that applies to your job is included in the quote you hear up front, including the hour of the day. Overnight, weekend and holiday call-outs are priced differently from a weekday visit, and we tell you which one you are getting when we quote.

Yes. Ask and we will put the quoted number in writing before the work starts. That is worth doing with any locksmith, because a written quote is what lets you question anything that appears afterwards.

Rekeying changes the pins inside the existing lock so old keys no longer work, and it is the cheaper and faster answer when the hardware is sound. Replacing makes sense when the lock is worn, damaged, too low a grade for the door, or when you want a different type of lock. We look at what you have and tell you which one your door actually needs.

Rekey every exterior lock, including the one on the garage door and any secondary entrance. You have no way of knowing how many copies of the previous key are out there with past tenants, contractors, cleaners or the last owner's family. Rekeying is quick and it can usually be done on the same visit.

Usually yes. If the locks are the same brand and keyway we can rekey them to a single key, which means one key for the front, back and garage door. Where the hardware is mismatched we will tell you what would need to be swapped to make it work.

Not necessarily. A deadbolt that binds is often a door alignment problem rather than a lock fault, especially after a Calgary winter, when frost heave and seasonal movement shift the frame so the bolt no longer lines up with the strike plate. Forcing it is what breaks keys, so call us and we will diagnose the lock and the door together.

Yes, for homes and for businesses. We fit smart deadbolts, keypad locks and keyless entry hardware, check the door and the strike so the bolt throws cleanly, and set the unit up before we leave. We install and service the hardware, we do not sell it, so you are free to choose the model you want.

A good one is as secure as the mechanical deadbolt it contains, and the deadbolt is still what stops the door. The real risks are a flat battery, a weak default code and a poorly fitted strike plate. We fit the hardware properly, and we always talk through the mechanical override so a dead battery is an inconvenience rather than a lockout.

Rekeying the affected locks is the fast answer, and for a business on a master key system we can rekey the branch without redoing the whole building. If key handover is a recurring problem, that is usually the point to talk about a master key plan or electronic access control, where a lost credential is revoked instead of replaced.

Yes. A master key system lets a manager open everything while staff keys open only what they need, which cuts down on how many keys anyone carries. We map out who should reach which doors, then plan and cut the system around that. It is worth doing properly the first time, because retrofitting a badly planned system is more work than building a good one.

Alberta certifies locksmiths as journeypersons under the Skilled Trades and Apprenticeship Education Act. Luckey Lock is owned and operated by Ido Shlomovich, an Alberta Certified Journeyperson locksmith, Certificate 244189A, and the details are published on our credentials page rather than hidden. You are entitled to ask any locksmith what certification they hold before they touch your door.

Look for a real phone number that a person answers, published credentials such as a journeyperson certificate, a business name that matches what shows up when you call, and a firm quote given before the work starts. A legitimate locksmith will also ask you to prove the property is yours. Our own guide to avoiding locksmith scams walks through the whole checklist.

Locksmith search results have long attracted call centres that take your job, dispatch whoever is nearest, and quote a low number on the phone that climbs once someone is standing at your door. The defence is simple: get the price up front, check the licence, and use a locksmith whose name and number stay the same from the ad to the invoice.

All four quadrants: northwest, northeast, southwest and southeast Calgary, from the inner city communities out to the newer suburbs. Our locksmiths work out of fully equipped vans, so we come to you rather than asking you to bring the lock to a shop.

Yes, 24 hours a day, every day of the year, including weekends and holidays. Most lockouts happen outside business hours, so an emergency locksmith that only answers between nine and five is not much use. Call and you will reach us.

Yes. Condo and apartment work is routine, whether that is a suite lockout, a car in the parkade or a mailbox lock. For a suite we will need proof you are entitled to enter, and in some buildings the property manager or concierge needs to be aware of the visit, which we are happy to work with.

Cars, trucks, vans and motorcycles, across makes and models. That covers lockouts, keys cut and replaced, broken keys removed from a door or ignition, and transponder keys and fobs programmed to the vehicle. Tell us the year, make and model when you call and we will bring the right blank and equipment.